Sooner or later you may find yourself in need of tech support and if you do here are a few tips to make that process go smoother. First, go to the source. No one knows your software better than the people who made it. Facebook is great if you have a question on how to

A Wise Idea- Think Outside the Strip.

Tuesday, 22 November 2016 by
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Did you know… You can change the size of your print by clicking the “Print Photo” drop-down menu button. Offering other print sizes sets you apart from your competition. This is also a great way to up-sell and customize those extra special events. The best part is many of your printers already handle these larger

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This PDF contains some of the most often troubleshooting tips for Darkroom Booth photo booth software shared by the Darkroom support team. Click here to download Darkroom Booth Troubleshooting Tips

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  This webinar will cover basic photo booth troubleshooting procedures and techniques. Thursday December 3, 2015, 11am – 12pm CST Topics to be covered include: • Printer connectivity and settings • Basic software troubleshooting • Lighting issues • Camera connectivity and settings • Always have a backup plan • Wally’s troubleshooting toolkit Access recorded video

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UPDATE: Windows 10 has since been released and there are no known issues when used with Darkroom products. Microsoft is set to release Windows 10 on July 29th and it will be a free upgrade to all current Windows 7, 8 and 8.1 user. The Darkroom team has tested all of our software products with

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Recommendations for networking two or more computers together. The most reliable way to connect machines is via a wired network, preferably using a Gigabit network for the best performance. The computers need to be on the same “workgroup” so they can see each other. Right-click on My Computer, go to properties, then computer name to

This article contains information on setting up your Darkroom computers for a network environment. Procedure 1. On the server computer right click on my computer and click on properties 2. Click on the tab called computer name and note the full computer name and the workgroup/domain name. Click okay to dismiss these windows. 3. Now

This article describes the steps necessary to rebuild the catalog index on the server computer when a client crashes upon removing a catalog. 1. Close the Darkroom software on all clients. 2. Rebuild the catalog index file on the server computer by hitting the “ctrl + r” keystroke in the PhotoLibrary. 3. The software will

Troubleshooting network issues

Tuesday, 12 March 2013 by

This article asks several questions you should ask yourself while you are working with the network. Are all your Darkroom applications the same version number? You can check the version number by clicking on the question mark on the top right of the program. Is your photos folder shared with the permissions set that all

A personal firewall is a gatekeeper to the Internet. For the purpose of security, it either grants or denies Internet access, depending on how it is configured. Most personal firewalls will deny access to any program, and each new version of any program, unless you have specifically allowed access. Neither a browser nor any other

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